FAQ

TALK TO US

 

We'd love to hear from you

 

E-MAIL

info@upyourmatcha.com



PHONE

Tel: 0203 1516950

SNAIL MAIL


Want to tell us what superhero powers you've gained?

 

​ADDRESS

14 Petty Cross

Berkshire 

SL1 6JB

1

​How do I

place an order?

You can either order online simply by adding our products to your basket and heading to the payment page, or by getting in touch with us: info@upyourmatcha.com. You can also buy from us in person - we're currently stocked in Nutrition First (Derby), The Apple Tree Gift Shop (Derby), Revolution Food (Burton-on-Trent), The Sports Nutrition Centre (Leighton Buzzard), Nature's Harvest (Leighton Buzzard) and Naturalbox (Sweden).

2

Payment

& Shipping

Payment can be made via PayPal and all major credit and debit cards on our payment page. All transactions made are secure. Royal Mail 1st class UK delivery is free and will be flying out the next working day after an order is placed. Delivery will take between 1-2 working days. International shipping is also free and will take between 7-10 working days depending on location.

3

Returns

& Refunds

We offer a 14-day return policy from the date of delivery. Your package must still be sealed, unopened and in the same condition as when you received it. All return postage and packaging costs are to be paid by the customer. We recommend getting proof of postage from your chosen courier. UP YOUR MATCHA is not liable for any loss of goods by the Royal Mail (or equivalent companies) in the process of delivery to you or returns.

4

What is

Matcha?

When green tea leaves are stone-ground into a fine powder, they become known as 'matcha'. Unlike green tea bags, which just infuse hot water with flavour, matcha allows you to ingest the entire leaf, unlocking even greater goodness and super powers.

5

Benefits of

UP YOUR MATCHA

Our organic and additive-free matcha powder packs a power punch that will keep you naturally fired up throughout the day. Grown by Japanese experts in Uji, Kyoto (a region renowned for the quality of its matcha), our 40g pouches are premium grade. UP YOUR MATCHA is high in fibre and rich in protein. It's also 137 times more potent in goodness than a conventional green tea bag.

FLY YOUR MAIL​ TO:

14 Petty Cross

Berkshire, SL1 6JB

CONTACT US:

T: 02031 516950

info@upyourmatcha.com

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